Refund policy

This policy applies to Clearview Dash subscriptions supplied by Clearview Dash Pty Ltd (ABN 11 703 181 891), of 8/43-51 College Street, Gladesville NSW 2111.

1. Free trial

14-day free trial. You add a card at the end of setup, nothing is charged until the trial ends, and you can cancel any time before then.

2. Cancelling

You can cancel at any time from Billing. Your access continues until the end of the period you have already paid for, and you will not be charged again. We do not usually refund part-used monthly or 12-month periods for a change of mind.

3. Adding or removing logins

When you update your logins in Billing, the change is worked out for the days left in the current month. Extra logins are added to your next charge; removed logins are credited against your next charge rather than refunded. Nothing is charged at the moment you make the change.

4. When we will refund

• If you were charged in error or charged twice.
• If the service has a major failure under the Australian Consumer Law, you are entitled to a refund for the unused portion, or other remedies under that law.

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in this policy limits those rights.

5. How to ask

Email clearviewdash.au@gmail.com with your agency name and the invoice. Approved refunds go back to the original card or bank account, usually within 5–10 business days.